Frequently Asked Questions

 

What are the different subscription levels for Acukwik.com?

Our online product, www.acukwik.com now comes in THREE levels!

REGISTERED USER: Register on acukwik.com for complimentary access to our full North American airport and FBO database, with charter, limo and catering providers as well as local hotels, multiple search tools, weather and NOTAMS - all at absolutely NO CHARGE. You also receive free access to select, sponsored International advertiser listings.

AC-U-KWIK PRO: An AC-U-KWIK PRO subscription opens up access to all INTERNATIONAL airport, FBO, handler, fuel, restrictions, service, car rental, hotel and full-clearance information and contacts for over 240 countries. Our easy-to-use data resource also includes multiple search tools, a distance calculator, Visa & Passport specifications, weather data with radar and NOTAMs – all for an annual fee of $295.

AC-U-KWIK Premium:  Our Premium level subscription provides all the benefits of the Registered User and PRO subscriptions, PLUS Premium-only features and tools including an additional 15,000 contacts populated by our commercial aviation group products, Custom Trip Sheets (NEW), Airport Manager Phone (NEW), phone numbers for FBOs, handlers, fuel suppliers, ground transportation, maintenance, catering and charter providers, airport general remarks and fire category remarks. This time-saving resource is ideal for those who frequently fly internationally or provide flight planning services for an annual fee of $975.

What do I need to do when my username or password isn’t working?

For password issues, you can utilize the “Forgot Password” link on the Log In screen. If you have additional username or password issues, contact Customer Service at customersupport@informa.com or call 800-400-5945 or 913-967-1719.

How can I upgrade my subscription?

If you are interested in upgrading your acukwik.com subscription level please contact Customer Service at customersupport@informa.com  or call 800-400-5945 or 913-967-1719.

How can I get a listing added to Acukwik.com?

Please email our North American Editor, Paul Wyatt, at pwyatt@acukwik.com or our International Editor, Adam Harding, at adam.harding@airportdata.com for information on being listed on acukwik.com.  You may also call our editorial staff at 913-967-9094 (North America) or +44 1276 855538 (International).

Who do I contact regarding updates to data listed on Acukwik.com?

If you would like to submit your updates online, please email our North American Editor, Paul Wyatt, at pwyatt@acukwik.com or our International Editor, Adam Harding, at adam.harding@airportdata.com, and they will send you a username and password. The website where you will update your information is called airportdata.com, a companion product to AC-U-KWIK. If you have any questions, don’t hesitate to call our editorial staff at 913-967-9094 (North America) or +44 1276 855538 (International).

If listed on Acukwik.com, where else does my data listing go?

Your listing data will be added to all of our AC-U-KWIK products including the Airport/FBO Directories, Managers World Edition (print book and digital formats), the acukwik.com website and IOS app. Your listing data will also be shared with our Data License feeds, which reach an estimated 80% of business aviation operators worldwide. To learn more about our Data Licenses and the companies we partner with to provide data, visit our Data Licensing page or contact Jennifer Shafer-Doyle, Director, Strategic Accounts & Data at jshafer@acukwik.com.

How many airports are covered by AC-U-KWIK?

AC-U-KWIK’s website, apps and data license products include more than 8,000+ airports with hard-surface primary runways of 3,000 feet or longer and more than 9,000 additional airports. In addition, our digital suite covers more than 6,000 heliports and over 500 seaplane bases.

Who uses AC-U-KWIK data?

AC-U-KWIK global airport and FBO/handler data is distributed in both print and digital formats. Our resources are used every day by business aviation professionals, ranging from corporate pilots to international flight departments.

Airline and business aviation flight departments, international charter operators and software companies utilize AC-U-KWIK’s Data License subscription to supply their personnel and clients with industry information not available from any other resource.

Data Licensing is also popular with aviation technology companies for in-house logistic service use. Our annual Data License subscription includes scheduled data set delivery times and frequencies customized to your specifications. Data options include airport, FBO and handler contact details from our print publications, plus additional data that is only available from our digital platforms. Available supplementary data sets are also available. They include amenities and services available at FBOs, handlers, fuel providers, and ground service suppliers from around the world, including after-hours contact information, web and email addresses.

Our aviation technology and logistical service clients include Jeppesen, Garmin, Rockwell Collins, Airops and AirSupport. These companies confidently incorporate AC-U-KWIK data into their commercial, air charter and military flight planning products.

For more information on data licenses, contact Jennifer Shafer-Doyle, Director, Strategic Accounts & Data at jshafer@acukwik.com.

Who do I contact if interested in advertising on Acukwik.com?

Contact Elizabeth Zlitni, Director of Sales, at elizabeth.zlitni@aviationweek.com for more information on advertising with AC-U-KWIK.

How can I request a copy of the current AC-U-KWIK media kit?

Please visit the Advertise With Us page on acukwik.com to request a copy of our Media Kit.

When are the AC-U-KWIK directories available and how can I place an order?

The AC-U-KWIK Managers' World Edition is printed annually in August. The AC-U-KWIK FBO and IFBO directories are printed annually in December.  You can order online here, or by calling 800-400-5945 (US) or Internationally at 913-967-1719.

How does this site protect customer privacy?

AC-U-KWIK respects your privacy. When you email or otherwise communicate with us, you are providing information about yourself which we need to fulfill your request or answer your question. From time to time, we share information about our customers with organizations offering products or services that may be of interest to you. If you do not want us to share information about you, please advise us when you communicate with us. You can review our Privacy Policy online.

How does an FBO get listed on the airport diagram?

Airport diagrams are part of our advertising packages.  If your company is interested in being listed, please contact Elizabeth Zlitni, Director of Sales, at elizabeth.zlitni@aviationweek.com.